Add an AI-powered support widget to any website with one script tag. Automate common answers from your knowledge base, escalate to humans with full context, and run tickets without seat-based pricing.
Pay first — we set up your site after payment clears.
1 site · up to 3 agents · 100 tickets/mo · 500 AI replies · 50 KB articles
5 sites · up to 10 agents · 1,000 tickets/mo · 5,000 AI replies · API access
Unlimited sites & agents · custom ticket/AI limits · dedicated support
| Feature | Starter | Growth | Scale |
|---|---|---|---|
|
Admin users & roles
Admin and agent accounts with role-based access
|
✓ | ✓ | ✓ |
|
Agent activity
Sessions, IP, device and hours-logged visibility
|
— | ✓ | ✓ |
|
AI agent configuration
OpenAI-compatible provider, model, system prompt and safety
|
✓ | ✓ | ✓ |
|
AI auto-reply
Optional automatic first replies to visitors
|
✓ | ✓ | ✓ |
|
AI reply suggestions
Suggest replies from the thread and knowledge base
|
✓ | ✓ | ✓ |
|
AI training / prompts
System prompt content, guidance and task instructions
|
✓ | ✓ | ✓ |
|
API keys
Dashboard keys for secure embed and API use
|
— | ✓ | ✓ |
|
Assignment & workload
Assign agents; unassigned, mine, past due and high priority views
|
✓ | ✓ | ✓ |
|
Auto-close after AI
Close quiet threads after an AI reply
|
✓ | ✓ | ✓ |
|
Booking handovers
Inject Calendly, Acuity and similar booking links when visitors ask
|
— | ✓ | ✓ |
|
CMS / ecommerce plugins
WordPress, Magento, PrestaShop, OpenCart, Shopware, Drupal, Joomla
|
✓ | ✓ | ✓ |
|
Control API
Read-only status API for tickets, AI usage and limits
|
— | ✓ | ✓ |
|
Conversations / tickets
Open, pending and closed tickets with filters and search
|
✓ | ✓ | ✓ |
|
Custom integrations
Bespoke integrations beyond the standard plugin set
|
— | — | ✓ |
|
Custom support domain
Point a CNAME such as support.customer.com at the instance
|
— | — | ✓ |
|
Dashboard analytics
Ticket counts, AI usage and operating summaries
|
✓ | ✓ | ✓ |
|
Dedicated support
Dedicated support channel for larger organisations
|
— | — | ✓ |
|
Departments
Route and filter conversations by department
|
✓ | ✓ | ✓ |
|
Email notifications
New-ticket and reply emails with optional SMTP
|
✓ | ✓ | ✓ |
|
Embeddable widget
One-script floating chat with history, uploads and CORS
|
✓ | ✓ | ✓ |
|
File attachments
Visitor and agent file attachments on conversations
|
✓ | ✓ | ✓ |
|
Hosted support subdomain
Customer support URL on a managed subdomain
|
✓ | ✓ | ✓ |
|
Installable admin (PWA)
Admin installable as a progressive web app
|
✓ | ✓ | ✓ |
|
Knowledge base
Articles and optional URL sources grounding AI answers
|
✓ | ✓ | ✓ |
|
Multi-site widgets
Multiple Integration sites with separate keys and allowed domains
|
— | ✓ | ✓ |
|
Priority & due dates
Priority levels, due dates and response-time tracking
|
✓ | ✓ | ✓ |
|
Priority support
Faster response from the OperatorOne team
|
— | ✓ | ✓ |
|
Security & rate limiting
CSRF, CORS allowlists, widget and login rate limits
|
✓ | ✓ | ✓ |
|
Ticket notes & audit
Internal notes and change audit log
|
✓ | ✓ | ✓ |
|
Widget branding
Themes, logo, colours and copy for the embeddable widget
|
✓ | ✓ | ✓ |
Choose your plan, then pay now. We’ll provision your OperatorOne site after payment.
Web
PWA
Apple
Android
Web
Web
PWA